Avalon H Series Manuel d'utilisateur

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H-Series 9hz
431-0003-01-13 rev. 120 Nov 2010
Reset Procedure
Overview
This document provides the information necessary to reset an H-Series handheld camera (H-xxx, HM-
xxx, or HG-xxx) that has the problem of no video shown on the display after boot up. This problem
occurs as a result of a variety of circumstances and a camera with this problem needs to be reset
back to factory defaults. The problem only occurs when an older version of software is loaded on the
camera, so it is strongly recommended that the camera software is upgraded to the latest version at
the same time.
The fix requires a software utility to be run after the camera has been connected to a PC/laptop via
the USB cable. Detailed instructions for connecting the camera to the PC and for running the software
are provided in this document.
Support
If you have questions about the various steps in this procedure, please don’t hesitate to call FLIR and
one of our application experts will be happy to assist you. Contact your local FLIR service
representative, or, in the US/Canada, call 1 877 773 3547 or, outside the US, +1 805 964 9797.
If you call outside of normal hours, you may leave a message and it will be forwarded to our support
engineers. You can send an email to [email protected]
.
This document is controlled to FLIR Technology Level 1. The information contained in this document
pertains to a dual-use product controlled for export by the Export Administration Regulations (EAR).
FLIR trade secrets contained herein are subject to disclosure restrictions as a matter of law. Diversion
contrary to US law is prohibited. US Department of Commerce authorization is not required prior to
export or transfer to foreign persons or parties unless otherwise prohibited.
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Résumé du contenu

Page 1 - H-Series 9hz

H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010Reset Procedure Overview This document provides the information necessary to reset an H-Series han

Page 2

H-Series 9hz 431-0003-01-13 rev. 120 Nov 20107. After closing the Installation Complete window, check the desktop to ensure there is a shortcut

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010Step 3 – Determine the software version Youcanskipthisstepifyouknowwhatversionofsoftware

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 20104. Once connected click on the left tab System Info and then click on the “Get Info From Camera” bu

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010Step 4 – Software Upgrade In order to upgrade the software on the camera, it is necessary to put the

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010Step 5 – H-Series Reset Tool 1. Open the H-SeriesReset.zip folder and extract the files to a fold

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010 3. Click the Close button to finish the installation.

Page 8

H-Series 9hz 431-0003-01-13 rev. 120 Nov 20104. Ensure the camera battery is charged. Connect the camera to the computer with the USB cable and

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010Contents of “Software Installation.pdf”: EndUserSoftwareInstallationStep1:InstallUSBDriv

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010Overview...

Page 11

H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010Step 1 - Install USB Drivers SkipthissectionifUSBdrivershavealreadybeeninstalledontheco

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010 2. Remove the Hot Shoe from the camera and open SD Card Door on the bottom of the camera. Plug the

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 20104. Choose “Search for the best driver in these locations.” Check the box “Include this location in

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 20106. A window is shown indicating the file ‘WinUSBCoinstaller.dll’ is needed. Browse to folder with t

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010Step 2 - Install Avalon GUI End User Tool SkipthissectioniftheAvalonGUIhasalreadybeeninsta

Page 16

H-Series 9hz 431-0003-01-13 rev. 120 Nov 2010 3. Locate the folder with Setup.msi (as shown above) 4. Double-click the Setup.msi file to insta

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H-Series 9hz 431-0003-01-13 rev. 120 Nov 20105. Select the default values and click Next. 6. Click Next on the “Confirm Installation” window.

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